Shipping policy
Thank you for shopping at korazi.pk. This Shipping Policy explains how we process, ship, and deliver your orders.
By placing an order with us, you agree to the terms outlined below.
1. Order Processing Time
* All orders are processed within 1–3 business days after confirmation.
* Orders are not processed on Sundays or public holidays.
* During high-demand periods (sales, promotions, holidays), processing times may be slightly extended.
You will receive a confirmation message once your order has been dispatched.
2. Delivery Time
Estimated delivery times:
* Major cities: 2–4 business days
* Other areas: 3–6 business days
Delivery times are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.
korazi.pk is not responsible for delays caused by third-party courier services.
3. Shipping Charges
* Shipping charges (if applicable) will be displayed at checkout before completing your order.
* Promotional offers such as free shipping may be available for limited periods.
Shipping fees are non-refundable unless the return is due to our error.
4. Cash on Delivery (COD)
We offer Cash on Delivery across Pakistan.
* Customers must ensure someone is available at the delivery address to receive the parcel.
* Repeated refusal of COD orders may result in order cancellation or restriction from future COD purchases.
* korazi.pk reserves the right to request advance payment from customers with a history of order refusals.
5. Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided:
* Delivery delays may occur.
* Additional courier charges will be the customer’s responsibility.
* korazi.pk is not liable for failed deliveries due to incorrect information.
6. Order Tracking
Once your order is shipped, tracking details (if available) will be provided via email or SMS so you can monitor your delivery status.
7. Lost or Damaged Shipments
If your parcel is lost or arrives damaged:
* Contact us within 48 hours of delivery at korazipk@gmail.com.
* Provide your order number and clear photos (if damaged).
We will investigate the matter with the courier service and provide a suitable resolution.
8. International Shipping
Currently, Korazi.pk ships within Pakistan only.
9. Delays Beyond Our Control
Korazi.pk shall not be held responsible for shipping delays caused by:
* Natural disasters
* Strikes or courier disruptions
* Government restrictions
* Public holidays
* Force majeure events
10. Contact Information
For any shipping-related questions, please contact: